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Book your appointment!


                       is available when you pay in-store

21 Mayfair Street, Perth - WA 6005

(08) 9226 1127

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FAQ'S

Do I need to pay a pre-deposit?


As we are a colour + extension specialist salon our usual services can be from 2- 3 hours, so due to our limited availability we require a minimum $150 booking deposit for most of our appointments. All booking deposits are fully credited to the service on the day and they strictly non-refundable, but I'll gladly reschedule you and your pre-deposit if you give us 7 days notice.




Can I reeschedule or cancel my appointment?


We're independent hairdressers and reserve this time specifically for you, therefore we do require you to be on time so you receive a full treatment and everyone else can enjoy their appointment after you. We understand that things happen and sometimes you will need to change your appointment, but I do ask that you provide us 7 days notice if you are unable to attend. Deposits are strictly non-refundable, but I'll gladly reschedule you and your pre-deposit if you give us 7 business days notice. Cancellations or rescheduling must be made by speaking with reception before the end of the working day (4:30pm) or by e-mail.




What are your refund or re-do policies?


We want all our babes to love their hair, so we spend time at the beginning of each appointment with a custom colour and extension free consultation to ensure we understand your desired hair, coupled with a realistic and honest appraisal of how and if that can be achieved. We do not offer refunds on hair services, but if you are not absolutely in love with your hair we are happy to re-address any issues (within 7 days). We want our clients to be happy and love their hair!
However, if you decide to change your mind on the colour or extension we originally consulted with you, this is not classed as a ‘re-do’ and any changes will be charged.
Please note that our prices on our website are a guide and can change without notice. We are able to provide exact quotes when we provide in person consultations either by popping into our salon or during your consultation before we start your hair service. ​We appreciate your understanding.